Hambra Consulting’s unique implementation and delivery model provides top-tier consulting and technical expertise with a savings of up to 50% on implementation costs. Our blended delivery team includes senior CRM consultants who guide and lead your project in partnership with your business and IT executives, plus technical experts based in our offshore International Development Center (IDC).

Hambra understands that Customer Relationship Management is far more than a technical issue. CRM implementations are complex and require a true understanding of your firm’s customer-facing business processes and what changes to those processes might be required to ensure success.

Hambra has developed a unique Integrated Delivery Methodology that enables U.S.-based team leads and managers to interact seamlessly with our IDC technical teams. Hambra’s IDC’s are wholly owned entities with staff that have been trained in strong development methodologies and principles. Hambra’s Integrated Delivery Methodology enhances solution functionality and features while sharply reducing the high costs typically associated with CRM software development.

For example:

• The dynamic Hambra model ensures fluid execution, low risk, excellent cost savings, and a business-oriented approach to technology projects.
• Each Hambra project team is led by U.S.-based management who match project needs with experienced offshore technical talent.
• Our clients interact exclusively with U.S. team leaders who oversee strategy, technical design, and architecture.
• Ongoing application support delivers partially or totally outsourced upgrades, maintenance, and new releases on time and on budget.
• Hambra provides 24/7 development and support for fast, economical project delivery.
• Clients can quickly ramp up or down depending on changing needs.

Many of our customers leverage Hambra’s offshore expertise for long-term “continuous improvement” programs that allow an ongoing deployment schedule to support new and evolving business requirements.

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