About us> Services> Outsourced Support Enhancement and Administration

Is your IT group stretched? Are enhancements and new features taking longer to roll out then you expected? If you’d like to outsource routine CRM application support tasks so that your IT resources can focus on more pressing items, Hambra is here to help. Our delivery model gives you dedicated access to CRM certified consultants who can support, maintain and administer your CRM application. They will act as an extension of your IT Team in a virtual environment and implement tasks that your business users are waiting for. These tasks typically include adding fields, creating new reports, adding/managing users, upgrades, and new functionality rollouts. Hambra resources will develop a regular cycle that is acceptable to your business (weekly, monthly, quarterly, etc.) to plan, develop, and rollout new features and functionality to your users so that your CRM tool is continually improved and easy to use.

 

Back to Services